TERMS AND CONDITIONS


These terms and conditions form the basis on which you can visit and use our website. Please read them carefully as they contain important information.

General terms and conditions

This site is owned and operated by Masterbill Micro Systems Ltd of Unit 2 Woodland Court, Soothouse Spring, St Albans, England AL3 6NR. If you want to ask us anything about these terms and conditions or if you have any comments or complaints on or about our website, please e-mail us at customer.service@masterbill.com or telephone us on 01727 855563.

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Masterbill Micro Systems Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

Accuracy of content

We have taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT. If the price of the goods increases between the date we accept your order and the delivery date, we will let you know and ask you to confirm by e-mail that the new price is acceptable. If it is not acceptable, then you will of course have the right to cancel your order. Any weights, dimensions and capacities given about the goods are approximate only. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website and we shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials contained on this website.

Damage to your computer

We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.


Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Ordering errors

You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.

Payment terms

We will charge your credit account for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.

Software Delivery Policy

Order download link is activated once the order payment is approved. Payments completed via PayPal usually process in a minutes.
A download link appears in customer personal "Download area" (protected by email/password chosen during registration).
E-mail address must be valid because it will be used for communication purposes. It is strongly recommended to use the e-mail address associated with your company.
Free emails can be used for registration and checkout process, but orders placed using free email service addresses will be checked more thoroughly and may take longer for activation as a result.

Risk and ownership

Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.


Acknowledgement and acceptance of your order

You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order and e-mail you again to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.

Cancellation and Refund Policy

You may cancel at any time within your Free Trial period and no charges will be applied against your credit card. Cancellations received after Free Trial expiration will not qualify for a refund.
If you would like to cancel and immediately discontinue your Free Trial service, please write cancellations@masterbill.com. Please provide your username and full name in all account communications. Please allow 3-4 business days for your cancellation to be processed and for your services and billing information to be updated.

If you wish to cancel your subscription after the Free Trial period has ended, 30 days notice will need to be given. After this period has passed, no charges will be applied against your credit card and your account information will be removed.

Exclusion of liability

Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by our negligence. These disclaimers and exclusions shall be governed by and construed in accordance with English law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.